Privacy policy

Last Updated: 15 July 2026

At The Baby Barn Pram Centre, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law when you visit our website, create an account, make a purchase, or contact us.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Who We Are

The Baby Barn Pram Centre is the data controller responsible for your personal information.

Contact Details

The Baby Barn Pram Centre
Marton Fields Farm
Fields Farm Lane
Marton
Warwickshire
CV23 9RS

Telephone: 01926 634704

Email: hello@babybarnltd.co.uk

What Information We Collect

Depending on how you use our website, we may collect:

Your name
Billing and delivery address
Email address
Telephone number
Order history
Payment information (processed securely through our payment providers)
Account information if you create an account
Messages or enquiries you send to us
Technical information such as your IP address, browser type and how you use our website

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Contact you regarding your order or collection
Provide customer support
Process returns, exchanges and warranty enquiries
Manage your online account
Improve our website and customer experience
Prevent fraud and keep our website secure
Meet our legal and regulatory obligations

Where you have given your consent, we may also send you promotional emails or marketing communications. You can unsubscribe at any time.

Payments

All online payments are processed securely through trusted third-party payment providers. We do not store your full payment card details on our systems.

Shopify

Our website is hosted by Shopify.

Shopify provides the e-commerce platform that allows us to sell our products and process your orders securely. As part of providing these services, Shopify may process your personal information in accordance with its own Privacy Policy.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences and help us understand how our website is used.

You can manage or disable cookies through your browser settings at any time.

Who We Share Your Information With

We only share your information where necessary, including with:

Shopify
Payment providers
Delivery companies
IT and website support providers
Professional advisers where required
Government authorities or law enforcement where legally required

We never sell your personal information.

Marketing

If you choose to receive marketing communications from us, we may send you updates about new products, promotions and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

How Long We Keep Your Information

We only keep your personal information for as long as necessary to:

Complete your order
Provide customer support
Meet legal, tax and accounting requirements
Resolve disputes
Enforce our legal rights

Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information where applicable
Restrict or object to certain processing
Request a copy of your data
Withdraw your consent where processing is based on consent
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details above.

Keeping Your Information Safe

We take appropriate technical and organisational measures to protect your personal information against loss, misuse and unauthorised access.

Although we work hard to protect your information, no method of transmission over the internet is completely secure.

Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

International Transfers

Some of the companies we work with, including Shopify, may process your information outside the United Kingdom.

Where this happens, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

Any updates will be published on this page together with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

The Baby Barn Pram Centre

📍 Marton Fields Farm, Fields Farm Lane, Marton, Warwickshire, CV23 9RS

📞 01926 634704

✉️ hello@babybarnltd.co.uk